Calgary Based IT Support & Cyber Security 

We go beyond traditional IT support. We partner with you, learn about your business, and deliver personalized technology solutions that fuel your success.
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No Contracts
We hate IT companies that lock their customers into lengthy contracts just as much as you do.
Outstanding Customer Service
Get IT support via phone, SMS, email or chat dedicated to your business team.
24x7x365 Network Monitoring
We monitor your environment down to the smallest detail to predict problems before they occur.
Single Point of Contact
We deal with your technical vendors on your behalf so you don't have to.
Cyber Security Solutions Included
The other guys mark up every little security add-on. We include them.
No limits on support time per month
Use as much or as little as you need with no overages.
Transparent IT Support SLA's
Clear commitments on response times for your support requests.

Integrated IT Support and Cyber Security Solutions

At Lumitiv, we redefine IT support and cybersecurity services in Calgary with a focus on flexibility and scalability, ensuring our support team evolves alongside your business goals. Tech support tailored to adapt to your ever-changing needs, we provide precisely the level of support necessary to support your operations at every phase of your growth. Our mission is a seamless technology environment for your business, ensuring your IT systems function flawlessly during crucial work hours. With an emphasis on proactive IT support, we anticipate and address potential issues before they can disrupt your productivity.

Select from our managed IT services packages to find the one that aligns perfectly with your business requirements. Experience a new dimension of IT support with Lumitiv, where we don't just address issues—we innovate solutions that propel your business forward. We are not just in the business of technology; we are in the business of transforming it to work for you.

Essentials

$25 per device

Offers the core IT tools and security systems vital for business success, providing flexibility and low cost to startups and small businesses.
24/7 Infrastructure Monitoring
Automated Maintenance
Patch Management
Endpoint Protection Platform
Email Filtering System
Secure DNS Blocking
Billable Hours

Complete

$100 per device

We become your dedicated IT department, tackling everything from cyber security to desktop support.
Everything in Essentials
Free Onboarding
Transparent Support SLA
Disaster Response SLA
Unlimited Support Hours

Secure

$135 per device

Take cyber security to the next level with advanced threat detection and 24/7 security response.
Everything in Complete
Enterprise Grade Security
Cyber Awareness Training
24/7 Security Operations Center

Dedicated IT Support Team Based in Calgary

Our promise to you is straightforward: we don't outsource our support services. Our Calgary based team is always ready to assist, ensuring that you receive help only from local experts who understand your needs.

Priority Call Response: Swift Assistance, Every Time

We prioritize your calls and emails, guaranteeing quick pickups and responses within minutes. Your time is valuable, and our priority is to ensure that your issues are addressed promptly.

Onsite & Remote Service: Flexible Solutions for Every Situation

Whether it's a quick fix over the phone or a necessary onsite visit, we've got you covered. Our team is equipped to offer both remote and onsite services, ensuring that we can resolve your IT issues no matter the complexity.

Multichannel Support: Communicate on Your Terms

Choose your preferred method of communication: email, phone, web, screenshare, Teams or text. Our multichannel support is designed to cater to your convenience, allowing you to reach out for help in the way that works best for you.

Included IT Services.
Cyber Security Comes Standard.

We believe in empowering businesses of all sizes with essential IT support and robust cybersecurity protection. Our comprehensive IT support packages are designed to cover your critical needs, ensuring peace of mind and operational efficiency. From ongoing technical support to proactive cybersecurity measures, every aspect of your IT infrastructure is safeguarded and supported by our team of experts. With Lumitiv, you can focus on growing your business, confident in the knowledge that your technology and data are secure and efficiently managed.

24/7 Network Monitoring

Constant vigilance over your IT environment to detect and address issues before they can impact your business operations.
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Proactive Maintenance

Swift resolution of basic IT issues via automated processes, ensuring your operations continue unhindered.
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Endpoint Protection

Elevate security and defend against ransomware attacks with our cutting-edge AI enabled endpoint protection platform.
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DNS Blocking Solutions

Experience safe downloads and confident internet browsing. The ultimate protection against dangerous web based cyber threats.
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Email Filtering

Our email filtering service blocks threats, securing your inbox from malware and spam empowering safe communication.
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Additional IT Services and Security Solutions Through Expert Partnerships

In addition to our core IT support and cybersecurity offerings, Lumitiv extends a comprehensive suite of additional IT services to meet the multifaceted needs of your business from cloud services, outsource IT to disaster recovery services. While we excel in delivering exceptional in-house support, we also recognize the value of specialized expertise.

To ensure you receive the highest quality of service across all areas, we've partnered with industry-leading experts in Calgary, each a rockstar in their field. From advanced security systems and surveillance cameras to seamless access control, efficient printer management, and beyond, our network of trusted partners enables us to provide you with a holistic IT solution. Whether it's enhancing your enterprise internet, managing vendor relationships, overseeing new office builds, or sourcing the latest equipment, our collaborative approach guarantees you benefit from unparalleled expertise and innovation in every aspect of your IT infrastructure.

Best of all? Lumitiv manages all your IT vendor relationships, so you can skip the technical talk and negotiation stress. Enjoy transparent pricing, top-notch service, and peace of mind with expertly managed IT solutions. 

Focus on what you do best. We've got the tech covered.

Data Backup Solutions

Maximize your data's safety and availability through our backup strategies. Our mastery in deploying both onsite and offsite backups ensures your critical data is protected and recoverable, aligning with your business continuity goals.

Microsoft 365 Licenses

Enhance your software arsenal with offerings from Microsoft 365. Our management of licensing agreements means superior support and optimization for your business operations.
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Vendor Management

Maximize the value of your IT investments through strategic vendor relationships. Our expertise in managing vendor relations ensures you get the best products, services, and support, tailored to your business needs.

Advanced Security

Want to take your cybersecurity solutions to the next level? We can help with managed EDR, security auditing and employee rediness training.

Enterprise Hosting

Enterprise grade web hosting for the fastest page speeds on the interenet. Learn what great hosting means for your business.
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Equipment Sourcing

Acquire the best IT equipment tailored to your business needs with our equipment sourcing services. We leverage our industry connections to get you high-quality hardware and software at competitive prices, ensuring your business stays ahead.

Co-Managed IT Services

Augment your existing IT team with our co-managed IT support. Benefit from our outsource expertise and resources, providing your business with enhanced capabilities and flexibility to tackle any IT challenge.

Technical Auditing

Ensure your IT infrastructure meets the highest standards with our technical auditing services. We provide detailed assessments and recommendations to optimize your systems, improve efficiency, and reduce risks.

New Office Builds

Start your new Calgary office on the right foot with our comprehensive IT setup services. From network installation to equipment procurement, we ensure your new office is equipped with the latest technology for optimal performance.

Printer Management

Enhance your printing efficiency with solutions that lower toner costs and accelerate service and repair through our reliable partners. Experience significant savings and boosted productivity with our streamlined printer management services.

Business Phones

Elevate your communication systems by leveraging our select industry partnerships. We connect you with premium telephony solutions, ensuring reliability and quality without direct IT involvement.
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Enterprise Internet

Optimize your internet connectivity through our expert brokerage. We guarantee the best speeds and prices, tailored to your enterprise needs, by navigating the complex provider landscape on your behalf.
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Security Systems

Implement robust security measures to protect your business. Our advanced security partners offer comprehensive protection, industry leading service and professional advice.

Surveilance Cameras

Enhance your property's safety with high-quality surveillance cameras. Monitor your premises in real-time, deter potential threats, and gather crucial evidence with our state-of-the-art surveillance solutions.

Access Control

Control who enters your premises with access control solutions. Secure your business by managing access permissions, ensuring only authorized individuals can access sensitive areas.
How Can We Help?
Our team thrives on new challenges. If you have a project in mind or simply want to ask a question, we’d love to hear from you.
Lumitiv is an experienced Calgary based IT Support and Cyber Security provider with over 14 years on the job. We help simplify and guide businesses through the technical landscape.
Copyright 2023 Lumitiv
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