Responsive IT Support for the Modern Enterprise

In today's fast-paced digital landscape, your business deserves IT support that's agile, responsive, and in tune with modern needs. Experience the difference of having experts by your side, every step of the way.
Lenovo PartnerMicrosoft PartnerCisco PartnerPoly PartnerHP Partner8x8 Partner
Outstanding Customer Service
Get IT support via phone, email or chat dedicated to your business.
24x7x365 Network Monitoring
We monitor your environment down to the smallest detail.
Single Point of Contact
We deal with your technology vendors on your behaf.
Cyber Security Included
It's no longer optional in today's threat landscape. We include them.
Not Just Another Support Company

Local IT Support Meets Global Standards

Why settle for generic IT services when you can get technical support tailored for your specific demands? Lumitiv specializes in delivering managed IT services that cater specifically to the needs of Calgary businesses. Our services range from proactive network monitoring to comprehensive disaster recovery plans, ensuring that your business operates smoothly and efficiently. 

Clients often come to us feeling overwhelmed by the complexity of their IT needs. We simplify this by providing clear, straightforward solutions that enhance their operational efficiency and protect their digital assets from cyber attacks.

Responsive IT Support

Experience fast IT support that ensures your business operations never skip a beat. Our help desk is ready to tackle any challenge, providing immediate solutions to keep your enterprise running smoothly.

Great Customer Service

Our commitment to excellence is reflected in our customer service, offering a single point of contact for streamlined assistance. Trust us to address all your IT concerns with unparalleled dedication.

24/7 Infrastructure Monitoring

Benefit from our 24/7 infrastructure monitoring services that secure and stabilize your network. We offer constant vigilance to give you the confidence that your digital environment is in safe hands.

Cyber Security Solutions

Our cybersecurity solutions are comprehensive, including cutting-edge endpoint protection and DNS blocking to defend your digital assets. Safeguard your business with our proactive security strategies.

Essential or Complete. You Decide.

we understand that technology can be complex, but finding the right IT support shouldn't be. That's why we've designed our services to grow alongside your business, providing just the right touch of technical expertise when you need it. Whether you're a small startup or a growing enterprise, our solutions adapt to fit your journey, ensuring you have the technological backbone to succeed without the hassle of managing it all yourself.

Choose between our Essentials and Complete packages, each crafted to meet your business's unique needs. Our Essentials option offers you the freedom to select critical IT services without the overhead of a full-time team, perfect for keeping costs down while ensuring your business is protected and efficient. On the other hand, our Complete package is like having your own IT department, but without the complexity and unpredictable costs. It's all about giving you peace of mind and the space to focus on what you do best: running your business.

Essentials

Essentials is our solution for businesses that prioritize both security and cost-efficiency. It provides access to the same powerful IT tools and cybersecurity protections used in our Complete package but with the flexibility of hourly support billing. This model is ideal for companies without the need for constant IT oversight, offering a cost-effective way to access essential services and protection. With Essentials, you're equipped with everything necessary to address IT challenges and guard against cyber threats, ensuring you're always prepared, without the burden of high operational costs.
 24/7 Network Monitoring
 Self-Maintaining Systems
Device Update Management
 Data and Device Cyber Defense
 On-Demand Help Desk
Spam-Free, Safe Email
 Secure Remote Support

Complete

Complete is the ultimate IT solution, offering the full benefits of an in-house IT department for a single monthly rate. It encompasses everything in the Essentials package, including unlimited support hours, ensuring your business is fully equipped to handle any IT challenge. This package is ideal for companies looking for a hassle-free, comprehensive IT management solution that aligns with the simplicity of a predictable cost model. With Complete, you get continuous support, advanced cybersecurity measures, and the dedication of a full IT team, all without the variability of traditional it support services.
 Unlimited Help Desk Hours
 Enterprise Cyber Defense
 Email Filtering System
 Transparent Support SLA
  Disaster Response SLA

Technical Services Tailored for Your Growth

Our services are not just flexible—they’re scalable. Designed to grow in sync with your business, we adjust our support levels to match your current needs, ensuring you always receive the right amount of assistance at each stage of your journey. This means that as your operational needs expand, whether it's increased data storage, heightened security measures, or more extensive network monitoring, we seamlessly adjust our support levels to meet those specific needs. You never have to worry about outgrowing our services or paying for more than you use; our solutions are designed to be as agile as your business.

Proactive Monitoring for Seamless Operations

Stay ahead of potential disruptions with our continuous network monitoring. We keep a watchful eye on your IT environment, identifying and resolving issues before they affect your operations. This proactive approach ensures your business runs smoothly, without interruption.
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 Scheduled Maintenance for Uninterrupted Productivity

Our scheduled maintenance combines manual expertise and automated precision to swiftly tackle IT challenges, ensuring your business operations flow without pause. This balance of technology and skill keeps your systems running optimally, supporting your daily productivity.
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Advanced Protection Against Cyber Threats

Shield your business from malware and ransomware with our AI-driven endpoint protection. This state-of-the-art platform offers formidable defense, securing your critical data and systems against the latest cyber threats, keeping your operations safe and sound.
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DNS Blocking Technology for Safe Online Navigation

Navigate the web with confidence with our DNS blocking technology. It’s your frontline defense against web-based threats, ensuring safe downloads and browsing experiences. Protect your business from malicious sites and content effortlessly.
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Robust Email Filtering for Secure Communications

Our email filtering platform is your guard against the digital onslaught of spam and malware. It secures your communication channels, ensuring that every email you receive is legitimate and safe. Empower your business with clean, threat-free inboxes for more effective communication.
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The Right Tools and Services that work

Premium Technology Solutions

We believe in delivering top-notch IT services without compromising on quality or budget. To achieve this, we have forged strong partnerships with some of the best technology providers in the industry. These business partners enable us to offer our customers premium solutions, ensuring that world-class enterprise services are accessible to a wide range of small and medium businesses. 

But the benefits extend beyond cost-saving. Our direct relationships with these providers grant us immediate support access, allowing us to troubleshoot and resolve issues with unprecedented speed and ease. This streamlined support structure not only minimizes downtime but also enhances the overall efficiency and effectiveness of our services, reflecting our commitment to customer satisfaction and excellence in all we do.

Cloud Backup

We can help with next generation offsite backup solutions to keep your data safe, immutable and always ready in case of trouble.

VOIP Services

Enable a remote workforce at a lower cost than you can imagine. The world of digital business phone done right.
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Office 365 

Buying direct from Microsoft gets you basic technical support. We ensure you get enterprise help at no extra cost.
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Cybersecurity

Want to take your digital security to the next level? We can help with managed EDR, security auditing and employee rediness training.

Web Hosting

Enterprise grade web hosting for the fastest page speeds on the interenet. Learn what great hosting means for your business.
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Disaster Recovery

When things go wrong you can count on Lumitiv to get you back to work as fast as possible. Need a disaster recovery plan? We can help.

Enterprise Cloud Services

From private cloud servers to fully remote infrastructure, our team can help with the right mix of onsite and cloud services.

Physical Security 

Physical security is just as important as digital. Need swipe door locks, alarm systems or cameras? We can show you how.

Comprehensive Data Security

Data compliance and regulatory requirements can be tricky. We have solutions that can help healthcare, finance and legal teams meet them.

Penetration Testing

We have the team that can provide enterprise grade penetration testing for your network infrastructure.
Your Support Team

IT Support Services 
Defined By Your Needs

We believe in offering more than just one size IT support solutions; we provide the essential tools every Calgary business requires, tailored just for you. Not every business needs the all-encompassing umbrella of a managed IT services agreement. So, why pay for what you don't need? Our unique model lets you opt for the hours you want, giving you premium IT support exactly when you require it.

Prefer to budget for your IT services with a predictable cost? We can build IT support, security, cloud services and data security into an approachble monthly managed services contract.

Personalized Approach

We dive deep to grasp how your business runs and how it utilizes technology solutions ensuring our IT support aligns with your unique needs and vision.

Future-Focused Solutions

Our managed it services are not confined to what you use today. We foresee where your company is going and offer right-fit technological guidance as a business partner.

Alignment with Business Goals

We align technology with your business goals, ensuring that our IT services are not just a tool but a strategic partner in your success.

Tailored IT Service Desk

Our service desk is customized to your specific needs and future aspirations, making technology a seamless part of your growth journey.

Technology Services 
Without the Commitment

Say goodbye to exorbitant fees and lengthy managed IT services agreements. Our solution packs the very best of IT tools in an accessible bundle, chosen meticulously to elevate your efficiency and fortify your cybersecurity. Experience the cutting edge of technology, without the strings of a large-scale commitment.

Fair Billing Meets
Full Support

Why pay for an hour when you only need a few minutes? With our 15-minute increment billing for all remote services, you get the IT support you need without excess charges. Unlike most who bill by the hour, we prioritize your time and budget. 

Calgary's Trusted IT Experts

Navigating Calgary's business world requires more than just adaptability—it demands a trusted IT partner who's walked the same streets, felt the city's pulse, and thrived amidst its challenges. Rooted deeply in Western Canada, we're more than just your IT support; we're your partners in growth, dedicated to fueling your success in our beloved city.

Bridging the IT Services Gap

Your business deserves more than just standard IT services. With our tailor-made solutions, we close the gap between where you are and where you aspire to be. Dive into a seamless experience where innovation meets expertise.

Redefining Cybersecurity

In the world of cyber threats, a basic data security defense just doesn't cut it anymore. Elevate your security posture with our advanced protective measures, designed to not just deter, but to conquer. Because in the digital era, safety isn't a luxury, it's a right.

Unlocking the True Potential
of IT Services

IT is not just about troubleshooting; it's about planning for the future with a dedicated team. Explore services that don't just cater to your immediate needs but also align with your future ambitions.

More than just Calgary IT Support

Beyond resolving issues, true support empowers. Experience a support system that’s proactive, responsive, and dedicated to enhancing your operational efficiency. We're not just here to help; we're here to elevate.
How Can We Help?
Our team thrives on new challenges. If you have a project in mind or simply want to ask a question, we’d love to hear from you.
Lumitiv is an experienced Calgary based IT Support and Cyber Security provider with over 14 years on the job. We help simplify and guide businesses through the technical landscape.
Copyright 2023 Lumitiv
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